Privacy Policy

Last Updated: October 6, 2025

Welcome to We Plumb Smart LLC ("we," "our," or "us"). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at www.plumbsmartplumbing.com, contact us, or use our plumbing services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Your name, email address, phone number, and physical address when you contact us or request service.
Payment Information: When you pay for our services, your payment details are securely processed by third-party payment processors. We do not store your credit card information.
Technical Information: IP address, browser type, operating system, and website usage data collected through cookies and analytics tools.

3. How We Use Your Information

We may collect the following types of information:

Provide, schedule, and complete plumbing services
Respond to your inquiries and requests
Send appointment confirmations and service updates
Improve our website and customer experience
Comply with legal obligations

4. Sharing Your Information

We do not sell your information. We may share limited information with:

Service providers (e.g., payment processors, customer management tools) who help us operate our business
Legal authorities when required to comply with applicable laws or protect our legal rights

5. Cookies and Tracking

Our website may use cookies to improve user experience, analyze website traffic, and personalize content. You can disable cookies through your browser settings, though some features of the site may not function properly.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no data transmission over the internet can be guaranteed 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

Access or request a copy of your personal information
Request correction or deletion of your data
Withdraw consent for certain data uses

To exercise any of these rights, please contact us at [email protected].

8. Children’s Privacy

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no data transmission over the internet can be guaranteed 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

We Plumb Smart LLC
409 North Brook Dr, Youngsville, NC 27596
[email protected]
+1 (919) 899-4707